Once you become a licensed California contractor, you have the option of starting your own business and becoming your own boss. That move brings with it a lot of opportunities, but also additional responsibilities. Most of all, it gives you the chance to establish your own reputation and see where it can take you.
With that in mind, here is something you should remember as you grow your contracting business: sometimes the best thing you can do is go the extra mile.
That’s a vague piece of advice, but one that could apply to lots of different situations. Perhaps you’ll have a customer who needs just a little bit of extra work that you didn’t include in your quote but doesn’t require additional materials. Or, you may have a situation where you can assist another contractor by giving them a good piece of advice, or a couple of hours of your expertise. You might even have a good employee ask you for an advance, or time off.
Obviously, these are decisions you have to make on a case-by-case basis. But before you automatically say “no” because you’re busy or have other obligations, keep in mind that having someone else owe you a favor can be a very good thing in the long run. That’s especially true if what they’re asking for isn’t going to cost you anything out-of-pocket.
When you do a favor for someone else, as an independent contractor, they are likely to remember it. Assuming that it isn’t going to cost you much or affect your business in a material way, the future benefits could far outweigh the “costs” in terms of time.
That’s because when others know you’ve gone the extra mile for them, they are more likely to hire you again in the future, work harder for you when they get the chance, or refer others your way. You have shown that you are “on their side,” and they will usually respond in kind.
Not everyone you perform a favor for will pay you back, and there obviously some people who would like to take advantage of contractors and business owners who give time and money away too freely. But remember that construction is a competitive industry, and it never hurts to have a network of people who like you, trust you, and want to see you succeed. Doing little favors now and then is a good way to build up that kind of reputation.
Looking to grow your knowledge as a California contractor? Contact the CSLS admissions team today to learn about our upcoming continuing education courses.
